Warranties

Warranty Information

We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes things go wrong. To protect you against defects, we include a limited warranty with most of our products.

Your original warranty will roll over to protect your replacement product. For example, if your original product has six remaining years left on a 10-Year Warranty, your new product of equal or lesser value will also have six years of warranty remaining based on your original purchase date. However, if your upgrade to a more premium mattress, your new product will have a renewed 10-Year Warranty based on your new exchange date. You can read the full text of your warranty using the links below.

Purchase Documents

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.

What You’ll Need to File a Warranty Claim

1. Purchase Receipt (copy)
   Required unless purchased direct from Tempur-Pedic and registered with us.
   
   
2. Bed Frame and Foundation Information
   Are you using a metal frame, wooden side-rail bed, adjustable base or platform base?
   
   
3. Registry Number and Manufacturing Date
   Located on the mattress law tag, underneath the zip cover on the mattress.
   
   
4. Choice of Retired Model
   If your current mattress is a retired model, we will provide you with an option most comparable in "feel" or the option to upgrade to the model of your choice for an additional fee.

When You’re Ready to File

Once you have collected this required information, please file here.

For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.

After You File Your Warranty Claim

You will be given a warranty code that is valid on original product type only. For example: If you placed a warranty claim for your mattress, your unique promo code will only apply toward a mattress replacement product. Please note, your unique promo code will expire 60 days after your approval date.

Current Products

• Mattresses and Flat Foundations (October 1, 2022 to Present): 10-Year Tempur-Pedic® Mattress and Flat Foundation Limited Warranty
• EASE® Adjustable Base: 25 Year Limited Warranty
• TEMPUR-Ergo® Power Base: 25-Year Limited Warranty
• TEMPUR-Ergo® Smart Base: 25-Year Limited Warranty
• TEMPUR-Ergo® ProSmart® Base: 25-Year Limited Warranty
• Ease by Sealy Adjustable Base: 15 Year Prorated Warranty
• Mattress Toppers: 10-Year Limited Warranty
• Mattress Protectors: 10 Year Limited Warranty
• Bedframe: Lifetime Limited Warranty
• Pillows and Cushions: 5 Year Limited Warranty
• Bed Linens: 1 Year Limited Warranty
• Accessories: 1 Year Limited Warranty

Previous Products

• Mattresses and Flat Foundations (purchased March 1, 2014 - October 1, 2022): 10 Year Full Replacement Limited Warranty
• Mattresses (prior to March 1, 2014): See warranty
• Flat Foundations (prior to March 1, 2014): See warranty
• TEMPUR-Ergo Extend Adjustable: 25 Year Limited Warranty
• TEMPUR-Ergo™ + Sleeptracker® Adjustable Base: 25 Year Limited Warranty
• TEMPUR-Up Foundation: 15-Year Limited Warranty
• TEMPUR-Ergo, Premier and TEMPUR Ergo Grand: 5 Year Parts & Labor, Lifetime Frame Warranty
• TEMPUR ERGO Plus: 25 Year Limited Warranty
• TEMPUR-Ergo Grand (pre-2013): See warranty
• TEMPUR-Ergo Advanced: See warranty
• TEMPUR-Ergo Basic: See warranty
• Pillows and Cushions (pre 2014): 3 Year Limited Warranty
• TEMPUR Mattresses up to September 2012: See Warranty

Purchase Documents

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.