Return Policy
All products purchased through an approved Warranty Claim do not include a 90-Night Trial period and are not available for return or exchange.
All products purchased through an approved Warranty Claim or on the Warranty site are FINAL SALE.
In choosing your replacement model, we highly recommend experiencing our innovative products at one of our authorized retailers or Tempur-Pedic Retail Store.
Need assistance? We're here to help.
We want to hear from you, whether you have a problem, comment, or question. Contact us or give us a call to speak with a sleep expert today.
Sleep Expert
Evaluating our products and need advice before you buy?
(888) 811-5053
- Monday: 9am - 11pm EST
- Tuesday - Friday: 9am - 9pm EST
- Saturday: 9am - 6pm EST
- Sunday: 9am - 8pm EST
Customer Support
Already using our products or need assistance with an order you placed?
(800) 821-6621
- Monday - Friday : 8am - 8pm EST
- Saturday : 9am - 6pm EST
- Sunday : 10am - 6pm EST
